Shipping policy

Last Updated: October 10, 2026

Norvexion is committed to providing clear and reliable shipping services to customers in the United States. This Shipping Policy explains our shipping fees, estimated delivery times, and shipping procedures.

Shipping Area

We currently provide shipping services within the United States.

Shipping Costs

Norvexion offers free standard shipping on orders of $50 or more.

For orders with a total value below $50, a flat shipping fee of $10 will apply.

The applicable shipping fee will be displayed during checkout before the order is completed. Shipping charges shown on our website and in Google Merchant Center should remain consistent with this policy.

Delivery Time

The estimated standard delivery time is 10–15 business days.

Delivery time refers to the estimated time required for an order to be processed and delivered. Actual delivery times may vary depending on the destination, order processing, carrier operations, public holidays, weather conditions, and other circumstances beyond our reasonable control.

Order Processing

Orders are processed after they have been successfully submitted and payment has been confirmed.

Processing time is included in the overall delivery estimate where applicable. Once an order has been shipped, tracking information may be provided when available so customers can follow the progress of their shipment.

Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout, including the recipient's name, street address, city, state, and ZIP code.

If an order cannot be delivered because of incorrect or incomplete address information, delivery may be delayed. Additional shipping charges may apply if reshipment is necessary.

Delivery Delays

We make reasonable efforts to deliver orders within the estimated 10–15 business day timeframe. However, delays may occur due to severe weather, carrier disruptions, holidays, high shipping volumes, incorrect address information, or other circumstances outside our control.

If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

Tracking Information

When tracking is available, customers may receive shipping confirmation and tracking details by email after their orders have been dispatched.

Please allow time for tracking information to become available in the carrier's system.

Lost or Damaged Packages

If your package appears to be lost, arrives damaged, or has a significant delivery delay, please contact us at info@norvexion.us.

Please include your order number and any relevant details so we can review the issue and help determine an appropriate resolution.

Shipping Policy and Google Merchant Center

Norvexion aims to provide accurate and transparent shipping information across its website, product pages, checkout, and Google Merchant Center.

Our standard shipping policy is as follows:

Orders of $50 or more qualify for free standard shipping.
Orders below $50 are charged a flat shipping fee of $10.
The estimated standard delivery time is 10–15 business days.

The shipping costs and delivery estimates submitted to Google Merchant Center must accurately reflect the shipping options available on our website. Delivery estimates should account for both order handling time and carrier transit time.

Customers should review the shipping charges and estimated delivery information displayed at checkout before completing their purchases.